J Call Centers is a premier provider of direct response call center services. We assist you in matching your direct response call handling requirements with the most appropriate call center. Our goal is to ensure the maximum ROI from your media dollars.

Let us assist you with our prequalified direct response call centers. We have selected the absolute best in the business based on their proven track record of results. You incur no fee for our referral or consultation.

Maximize Your Direct Response

The handling of Direct Response Calls (Cable TV, Network TV, DRTV, TV Commercials and Infomercials, Radio, Print Media, Email Marketing and Mobile Marketing) is a very common activity conducted by call centers in The J Network on behalf of our clients. The telephone is a remarkably efficient and effective way to receive response from direct response advertising and our call center agencies are experts at minimizing your hold times and drop rates while maximizing the overall return on each campaign.

Choosing The Best Call Center

Your J Network Consultant will be able to analyze your specific direct response needs and then discuss the advantages and disadvantages of choosing a call center in the US, Canada, The Philippines, South Africa, Central America, or other global locations. Your search can then be targeted to introduce you to the call centers with the best combination of location, experience, size, available capacity, and price for your application.

Do your direct response challenges include:

1. Large monthly call volume
2. Monthly call volume fluctuations
3. Unpredictable call arrival patterns
4. Direct response call spikes
5. Seasonal call spikes
6. Proper daytime staffing
7. After hours staffing issues
8. One time event call handling
9. Call handling capacity
10. 24×7x365 coverage
11. Special call handling requirements
12. Multi-language requirements
13. Adherence to service level averages

Benefits of Outsourcing:

1. Increase ROI from your media dollars
2. Increase conversion rates
3. Earn more revenue per sale
4. Attain a higher MER
5. Increase order size
6. Drive and measure results by leveragig the latest call center technology
7. Lower call handling costs
8. Flexibility with monthly call volume
9. Optimize customer retention rate
10. Grow customer base through acquisition
11. Lower abandonment rate
12. Exceed internal service level averages
13. Effectively promote cross-sells & upsells
14. Reach key performance indicators
15. Provide a higher level of customer care